Returns & Exchanges

Evenflo Company, Inc. is dedicated to your satisfaction and offers a 30-day return window for products in new, unused condition with original packaging. We strive to make the return process as seamless as possible to ensure you and your family have the right gear for your needs.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Shipping Label

  Once your request is authorized, download and print the prepaid shipping label provided via email and secure it to the outside of your original box.

• 3.
  Drop Off Package

  Take your package to the nearest authorized carrier location; ensure the item is securely packed to prevent damage during transit.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned item, a refund will be issued to your original payment method within 7 to 10 business days.